I recently purchased a hot tub from Tropical based off of the experience my friend had purchasing his spa. I had high expectations coming in and they were absolutely met! Everyone is friendly and knowledgeable. They went out of their way to make sure that not only did I get what I want, but I have the knowledge and tools myself to operate and maintain the spa. Not only do I feel I couldn't have bought from a nicer group of people, I price checked a little and I think I may have gotten a pretty good deal, as the spa I bought is about 3K more than I payed at some other places according to the interwebs.

These guys are fabulous to work with. Very professional and very capable. I am a first time hot tub owner and they have had all the answers and all the service needed to make the purchase and installation of the tub easy. The tub selection process was fun.... Many tub styles, jet pack choices, many internal and external colors to choose from too. What we ended up with was designed just for us at no additional cost. We choose the A8L. This is an 8 seat tub with the lounge. We absolutely love it and we use it almost every day... Very relaxing and very fun. Tropicals follow up customer service was fabulous to... We had some minor issue in balancing the water, so we brought a water sample into the store, they analyzed the water for free and sent me it with a solution that worked perfectly. Is recommend Tropical to friends and family.

We had a great experience working with Tammy to get the swim spa we wanted. She was very nice and personable! Lu and Kaden helped with the crane to install it. Lu came back after we filled it a couple days later bc there was a slight leak just from a coupling being loose. He went over the whole thing with me how to work it while the water was in it, and I really appreciated that and how he opened the jets that were harder for me to open. Bruce was present when it was being installed and he was great to answer all my questions! Great company all around! I would advise people to just be aware that you would need to budget in paying an electrician, and the crane (and in our case a cement vault since we had it partially buried), so just budget that when you're getting one. We have been using our swim spa daily and love it so much!

Cody has taken care or the pool and does a great job keeping the pool crystal clear. He is very knowledgeable and great at what he does. Our pool is unique and a rental so it gets used a ton and needs a lot of maintenance and cody always gets it done.

The service we received at Tropical Bullfrog Spas was excellent! Tammy was able to get the swim spa we wanted in a timely manner. The decision to purchase was a non pressure situation. We took three weeks to decide to buy. Bruce took the time to answer all install and maintenance questions.

We recently purchased our first spa, a Bullfrog A8. What a great way to relax after a day's activities! Tropical delivered the tub quickly and we were soaking a day later. The staff is always helpful, as we have lots of questions about use, care, and maintenance. It is much easier to care for than we thought and we are enjoying every minute in the warmth and massage of the Bullfrog! And there is plenty of room when friends and family drop by, which seems to be happening much more since it was installed. Hmmm. Thanks for making this such a memorable purchase!